Customer calls, consulting services or support are often settled only sporadically or, sometimes, not at all. An accurate means for time tracking is lacking. In many cases, customer data is incomplete, which additionally complicates invoicing. This not only costs you time, but money too.
Payment settlement rarely takes place at the same time as the provision of services. The customer frequently only receives the bill after several weeks, and pays even later. This doesn’t have to be the case. You’ve provided your service and you should make a point of billing it in a timely manner and handling payment professionally. Customers also favour speedy settlement, a bookable invoice, and payment methods that go beyond issuing a simple bill.
We help you balance the factors of time and money. This benefits all involved. You measure the telephone services you provide exactly, and automatically generate an invoice with proof of performance. Your customer has immediate access to audit-compliant records. Through the seamless documentation of all the processes, it is possible to avoid disagreements, accelerate the payment process, and reduce the risk of default.